FreedomAlert allows you to connect with friends and family in times you need help, or it can connect you with 911 in an emergency.

With the push of a button, you can call up to 4 pre-programmed contacts or 911 directly–to come to assist you. If medical assistance is needed, they can call 911 to dispatch emergency services.

Yes, the FreedomAlert uses your landline to connect to emergency services. Plug the device’s telephone cord into a wall or telephone jack, the device is compatible with VOIP.

FreedomAlert will call the next contact and continue to cycle through until someone picks up or forwards the call to 911.

No, this is a one-way device. You can press the button to call friends and family or 911, but they cannot call you back on the pendant.

No, FreedomAlert is an in-home personal emergency response device. It must always be plugged into a telephone jack. 

Your device has a 600-foot communication range with the base unit.

The device is connected to a landline, 911 can locate where a LogicMark device is calling from within a 600-radius of the base unit.

The base unit must always stay plugged in, but it does have a 24-hour battery backup in case of power outages. 

The pendant uses a lithium-ion battery, which lasts for up to 4 months. To recharge the battery, place it in the base unit battery charging port.

Check out our Customer Support page to call, email or live chat with us. 

No! Because the FreedomAlert is a cellular phone, you speak directly to a 911 emergency operator instantly through the pendant.

It is not waterproof, but it is water-resistant (meets IPX-5 standards). You may wear your device in the bath or shower, but do not submerge it under water.

It is covered under a 1-year limited warranty. See details here.