• Nicole Flanigan

Shopping for a New PERS Device? Be Sure to Avoid These 5 Mistakes.

Just like making any other long-term purchase decision, there are a few things you should try to avoid when searching for a new personal emergency response system for you or your loved one. If you've never shopped for a PERS device, odds are you have no idea what exactly you're looking for or where to begin searching for the perfect device. With that in mind, we've taken an in-depth look at the top five mistakes that people make when choosing a new PERS device. With these common errors in the back of your mind, you'll have a much easier time purchasing an excellent system that will serve you and your family for many years.


Mistake #1: Waiting for an emergency to happen before searching for a new device

You know how your mom used to nag you to bring a sweater because it's "better to have one and not need one than to need one and not have one"? The same thing applies to personal emergency response systems. However, a lot of families still wait until an emergency happens to search for a PERS device.


Every year, one in four senior citizens will suffer a severe fall. It ends with the family searching for a device on the fly while their loved one is in the hospital. This makes it impossible to do the proper research required to find the perfect device to suit your loved ones, so many people will end up with a system that doesn't suit their needs in an emergency. Research is critical, so don't wait until something terrible happens. Be prepared!


Mistake #2: Choosing a system based on price alone

Can you put a price tag on peace of mind? When it comes to the well-being of your loved ones, money shouldn't be your only concern. The biggest mistake people make when searching for a personal emergency response system is looking for devices based on price only and not taking features, reviews, or company reputation into consideration.


Not all devices and providers are created equal. In the PERS industry, you'll get what you pay for. Be sure to check reviews for multiple emergency alert devices so you can compare their features and determine which device will best suit your needs. Keep in mind that while there are plenty of no monthly-fee options, some devices require a monthly service subscription. That shouldn't ever cost you more than $90 a month, so if you're seeing devices over that, it's a good idea to seek other opportunities.


Mistake #3: Thinking a PERS device is only useful for people who live alone

Everybody can benefit from a PERS device. These systems aren't just for seniors or singles living alone. Personal emergency response systems are perfect for anyone who wants a direct line to help in an emergency. That can include children that can't operate a cell phone, college students, outdoor enthusiasts, solo adventurists, real estate agents, bank tellers, and so many more.


All that aside, it's silly to think that if you don't live alone that you don't need one. Even if your loved one has a caretaker, spouse, child, or roommate actively living with them, there will still be times that they will be alone. For example, many emergencies reported with a personal emergency response system occurred while they were alone in the shower or bathroom. PERS devices make it possible to get help in an emergency during that time.


Mistake #4: Getting into a long-term contract

Don't get me wrong, a service contract isn't a bad thing, but there are some companies out

there who try to take advantage of people who need a personal emergency response system by locking them into a long-term unbreakable contract. Many people on the hunt for a PERS device are searching because there was an emergency and they need something put in place quickly. They tend to skip the fine print when signing up and get stuck with a 3+ year contract with an inferior company.


When you sign up for a personal emergency response system, it's crucial that you find out how long your contract is and how much you'll be paying for it before you agree to it. That way you won't get stuck paying for the device long after it's even needed. Many companies offer a flat monthly fee with no contract at all while some offer one-year deals. LogicMark also offers devices with no service contracts or monthly payments.


Mistake #5: Purchasing the wrong type of system to fit your needs

There are a lot of different devices out there. Some of them require a landline and only work in the home. Others are cell-based and work anywhere you can get a signal. All PERS devices connect you to help differently, too. Some devices can only call 911 while some are capable of connecting your loved one to a friend or neighbor. Some devices can dispatch help without the user having to do anything at all by merely detecting a fall or injury on its own.


You'll first need to go through all the possible features of the device and pick out which ones make the most sense for your needs. Let's say for example that your dad is still pretty active. He works in the garden regularly and tries to get out for a walk with the dog every afternoon. It wouldn't make sense to get him a device that is landline operated since he also spends a lot of time out of the house. On the other hand, you have Mom who spends most of her time at home with a caretaker because she has Alzheimer's. She would be better served with a device that calls for help automatically by detecting a fall since she won't be able to learn how to use a new device. A home system that can call for the caretaker would be useful too. If you choose the system incorrectly, you could end up in a situation where the PERS device does nothing even when it's needed the most.


Lastly, you'll want to avoid devices that are too complicated. Most devices will require you to set them up yourself, so they shouldn't be too complex. There's no point in having a device if your loved one can't operate it when they need to.


LogicMark and Personal Emergency Response Systems

PERS devices are life-savers. The average response time for emergency dispatch in an emergency is 7 minutes, and for non-emergencies, it takes even longer. That's why it's so crucial to get help on the way as soon as possible.


LogicMark takes pride in our affordable systems and the peace of mind they provide to thousands of families all over the country. We hope that you take the time to research so you can find the perfect system for your loved ones and their needs. We hope that by keeping this list of mistakes in mind that you will be better able to protect what matters most. You can call us toll-free with any questions you have about our devices or email us for support.

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