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SDM Magazine – Nov 2010.  J.D. Benfer, owner of Response Center USA, a wholesale central station is quoted as saying “Two-way audio is going to be such a major player in the market because consumers are savvy enough to know the benefit of hearing a human voice in times of emergency.”

"Technology for Aging in Place - 2010 Market Overview" by Laurie M. Orlov.

“Analysis of State Payment for Aging Services… by CAST”. This document describes the availability of Medicaid Waiver reimbursement for PERS products by state.